India - Hyderabad - Aiviq - Senior Data Platform Support Analyst

About the Role

We are looking for a Data Platform Support Analyst to join our team, supporting and maintaining our Azure Data Platform ecosystem. This role requires experience in Azure SQL, Azure Data Factory (ADF), and Synapse Analytics , along with exposure to Snowflake . You will work closely with data Architects, data engineers, and customer services team to ensure the reliability, performance, and security of our data platforms.

Key Responsibilities

• Handle incident management, root cause analysis, and implement preventive measures.

• Ensure adherence to Data Platform Support SLAs and KPIs , proactively monitoring and responding to incidents.

• Monitor and maintain Azure SQL databases , ensuring optimal performance and availability.

• Provide support for Azure Data Factory (ADF) pipelines, troubleshooting failures and optimizing workflows.

• Maintain and troubleshoot Azure Synapse Analytics , including serverless and dedicated SQL pools.

• Provide support for Spark Notebooks in Synapse , troubleshooting execution failures and optimizing Spark jobs.

• Provide support for Apache Spark and Delta Lake , troubleshooting issues and ensuring performance optimization.

• Support Snowflake workloads and assist in integrating it within our data ecosystem.

• Monitor and troubleshoot ETL/ELT processes , ensuring data integrity and reliability.

• Work closely with data engineers to optimize database queries, stored procedures, and indexing strategies.

• Manage data security, access control, and compliance within the Azure Data Platform.

• Automate routine support tasks using PowerShell, Python, or Terraform .

• Collaborate with DevOps teams for CI/CD pipeline management and infrastructure as code (IaC) deployments.

• Support data governance and metadata management using Azure Purview or other data cataloguing tools.

• Follow internal processes and security guidelines to maintain data platform integrity and compliance.

Required Skills & Experience

• 5+ years of experience in a data platform support or database administration role.

• Strong hands-on experience with Azure SQL, Data Factory, and Synapse Analytics .

• Experience with Azure Data Lake, Delta Lake, and storage management in a cloud environment .

• Experience with Spark Notebooks in Synapse and troubleshooting Spark-based workloads.

• Experience with Apache Spark and Delta Lake , troubleshooting performance issues and optimizing data pipelines.

• Exposure to Snowflake and experience in troubleshooting its queries and integrations.

• Understanding of ETL/ELT processes , data ingestion strategies, and performance tuning.

• Knowledge of PowerShell, Python, or SQL scripting for automation and support tasks.

• Experience with Azure Monitor, Log Analytics, and Application Insights for performance monitoring.

• Strong analytical and troubleshooting skills, with an ability to resolve complex issues.

• Experience with ITIL framework and incident management best practices.

Nice to Have

• Familiarity with Azure DevOps, Terraform, or Bicep for infrastructure deployment.

• Knowledge of Azure Purview for data governance.

• Certification in Azure Data Engineer or Azure SQL Admin is a plus.

• Exposure with Microsoft Fabric .

About Aiviq

Aiviq is growing UK-based FinTech, specialising in developing SaaS products for the world’s investment Managers. We are backed by Alpha Financial Markets Consulting Plc, a global Asset & Wealth Management Consultancy.