ServiceNow · Posted 2d ago
Senior Manager of Data & Analytics Product Strategic Operations
Job relayed by Stapply Data, its source: you apply there.
- Location
- 🇺🇸 Austin, United States
- Contract
- Full-time
- Role
- Analytics & BI
- Source
- Stapply Data
The posting
Join our Data and Analytics (D&A) Product team as a Senior Manager of Strategic Operations. In this role, you will drive critical cross-functional priorities and strategic initiatives, operating at the intersection of strategy and execution. You will lead programs with various teams, establish key metrics, analyze trends, and collaborate on key business cadences. Additionally, you will define and execute go-to-market readiness plans and maintain process governance. This is an individual contributor role with full strategic authority and accountability for outcomes.
- Identifying, prioritizing, and accelerating high-complexity programs with quantifiable impact on revenue and market position. - Leading cross-functional programs with Product, Engineering, Experience, Marketing, Sales, and Customer Success Teams. - Establishing and reporting key product and business metrics to drive executive decisions and analyzing trends to provide leadership insights.
- Process-driven with propensity to create and employ repeatable processes to complete tasks more efficiently - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry - Professional certification, such as Project Management Professional (PMP) or equivalent - 10+ years technical program management or 3+ years leading strategic programs at tier-one Tech/Consulting firms - Enterprise software/SaaS industry domain expertise with the ability to understand complex technology problems is a plus - Exceptional written and verbal communication skills; ability to present complex concepts clearly to technical and non-technical stakeholders, including executives - Proven experience collaborating with Product, Engineering, Sales, Marketing, Customer Success, Support, Legal and other go-to-market teams