Head of Technical Program Management (Applied AI)

Join LILT, a leading AI company, as the Head of Technical Program Management for Applied AI. In this role, you will drive project execution, customer outcomes, and delivery excellence across LILT's Applied AI practice. You will lead a high-performing team, manage a high-volume delivery organization, and ensure the highest standards of precision, speed, and technical rigor. This is an operator's role that requires a builder and coach mindset, technical fluency, and a passion for delivering exceptional results.

- Diriger et posséder l'exécution de tous les projets, les résultats pour les clients et l'excellence de la livraison dans le cadre de la pratique de l'IA appliquée de LILT. - Construire les capacités de gestion de programme technique de LILT à partir de zéro tout en développant, mentorant et élevant une équipe performante. - Agir en tant que point de responsabilité unique pour les résultats des clients dans tous les programmes d'IA appliquée, en possédant les indicateurs de succès du programme.

- Proven track record as the final owner of large-scale, mission-critical technical portfolios, with direct accountability for project delivery, customer outcomes, and SLA adherence - Demonstrated experience architecting mitigations for AI-specific operational risks (e.g., dataset contamination, domain drift, quality decay, and SLA vulnerabilities) - Hands-on experience delivering AI training data, human data, LLM evaluation, annotation, or localization programs at scale, with distributed contributor or vendor workforces - Working knowledge of the modern AI landscape (LLMs, multimodal models, training and evaluation pipelines) to partner credibly with researchers and engineers - Excellent business acumen, executive presence, and communication style with experience building high-trust partnerships with top-tier AI labs, customers, and enterprise executive teams - Proven track record of building technical program functions, processes, and systems from scratch, coupled with a deep dedication to coaching, mentoring, and growing talent - Comfortable using SQL, spreadsheets, or BI tools to run the business on metrics such as throughput, quality, cost per task, and utilization - Deep, hands-on understanding of the modern AI landscape—including LLMs, multimodal models, training/inference pipelines, and complex dataset diversity (multilingual and multi-domain) - Proven ownership of a large, customer-facing delivery portfolio with accountability for SLAs, quality, and margin - 5+ years of direct people management experience building and scaling TPM, Product, or Engineering teams within high-growth AI or enterprise tech environments - 10+ years in delivery, operations, or program leadership, including 5+ years managing managers or multi-team delivery organizations - Experience leading globally distributed teams across time zones - B.S. or M.S. in Computer Science, AI, or a related technical field with 12+ years of industry experience (or Ph.D. with 8+ years) - Experience at an AI data, human data, or language services company, or delivering for frontier AI labs - Familiarity with Python and modern program tooling (e.g., Linear, Jira, custom analytics) to automate reporting and workflows - Demonstrated ability to build operating systems in high-velocity startup environments and scale them to support high-throughput, mission-critical operations where quality control is paramount - Fluency in multiple human languages