Director of AI Solutions Strategy & Planning

Join Instacart as the Director of AI Solutions Strategy & Planning. In this role, you will lead the commercialization of AI-driven retailer solutions, working cross-functionally with Product, Sales, Marketing, Legal, and Customer Success. You will define and execute a comprehensive go-to-market strategy, establish cross-functional alignment, launch pilot programs, enable sales teams, and inform product and commercialization decisions with market intelligence and competitive analysis. The ideal candidate will have strong quantitative skills, exceptional cross-functional leadership skills, expertise in product positioning and pricing frameworks, and a deep understanding of AI technologies.

- Defining and executing a comprehensive go-to-market (GTM) strategy for Instacart's AI-driven solutions, including positioning, pricing frameworks, and retailer onboarding playbooks. - Establishing cross-functional alignment across Product, Sales, Marketing, Finance, and Legal, and ensuring smooth governance forums and transparent decision-making processes. - Launching pilot programs and experimentation frameworks to validate AI-powered products with real retailer feedback and iterating based on measurable performance metrics.

- Strong quantitative skills to help inform opportunity sizing, impact assessment, pricing strategy, and financial outlook in partnership with cross-functional peers - Exceptional cross-functional leadership skills with a track record of influencing stakeholders across Product, Sales, Marketing, Legal, and Finance - Expertise in product positioning, pricing frameworks, and solution packaging - Strong analytical capabilities, including experience with modeling, forecasting, and evaluating solution performance - Deep understanding of AI technologies, with the ability to translate technical concepts into business value for diverse audiences - Demonstrated ability to operate effectively in ambiguous and rapidly changing environments, with a focus on iterative learning and innovation - Excellent written and verbal communication skills for simplifying complex concepts and presenting to internal and external audiences - Experience developing GTM strategies for AI-powered products, retailer solutions, or enterprise technology platforms - 8+ years of experience in strategy, product commercialization, or GTM planning, with a proven track record of defining and executing strategies for emerging offerings and driving measurable market impact - Familiarity with conversational AI, ecommerce analytics, or retail technology applications - Advanced knowledge of AI product monetization models, including subscription, usage-based, and value-based models - MBA or advanced degree in business, technology, or a related field